1. International order processing time: Once an international order is received and payment is confirmed, we will process your order within 1-3 business days. Please note that processing time does not include weekends and public holidays in your country or region.

2. Shipping options and costs: We offer various international shipping options, including economy and priority services. Shipping costs will vary depending on your package's weight, size, and destination country. You will see all available shipping options and their corresponding costs at checkout.

3. Estimated delivery time: The estimated delivery time for international shipments varies by destination but is usually 7-21 business days. Certain remote areas or customs clearance delays may result in longer delivery times.

4. Customs and import taxes: Please note that according to your country's laws and regulations, you may be required to pay additional customs fees, import taxes, or tariffs. These fees are charged by the government of the destination country, not Alanduo, so we recommend that you consult the local tax authorities for relevant information before placing an order.

5. Tracking and notification: Once your order is shipped, we will email you a tracking number so you can monitor your package's shipping status in real-time. We will also update your order status regularly to ensure you are always up to date with the latest delivery information.

6. Returns and refunds: If the item you received is faulty or does not meet your expectations, please refer to our Return Policy. International returns may involve additional postage charges, which the customer will bear unless the return is due to Alanduo's fault.

7. Contact: If you have any questions or need assistance with international shipping, please contact our customer service team at support@alanduo.com. We will do our best to provide you with the necessary support and answers.

Please note that the above policy is for reference only, and the actual policy may be adjusted based on Alanduo's specific situation and business needs. Before purchasing, please check the latest shipping policy for accurate information.